Information Management

The information landscape is constantly shifting. How fast can you adjust to these changes? Can you effectively measure how and when users are accessing your content? We help HBS content owners and managers organize, maintain, and deliver content in a consistent and formal manner so they can be available for use, reuse, and enhanced search and findability in the myriad of information products (websites, newsletters, articles, databases, etc.) produced at HBS.

Analytics

The Analytics team, led by Karen Golden, can work with you to establish or refine the tracking, analysis and reporting of user behaviors on your website or other digital initiative.

Metadata Management

Baker Library's Metadata team can work with you to create or improve the metadata for your information product (ex: website, database, newsletters).

Semantic Search Management

Baker Library's Semantic Search team works to continually improve the search experience on the Baker Library website by analyzing search statistics; identifying, reviewing and developing vocabularies and entities; managing search pipelines, and more.

Taxonomy Development

The taxonomy team, led by Donna Popky, can work with you to research, define, create, and integrate topics, industry and location for the content on your HBS websites, in your research, or in any information product.

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